Shipping & Delivery Policy

Delivery Areas

● Company Delivery Team: For deliveries handled by our in-house team, we deliver directly to (Cairo – Giza).

● Shipping Companies: We deliver to (Northern Egypt Governorates – Southern Egypt Governorates).

Delivery Timeframe

● Cairo & Giza: 1-2 business days

● Other Governorates: 2-3 business days

Shipping Fees

● Cairo Orders under 300 EGP: 50 EGP shipping fee.

● Cairo Orders over 300 EGP: Free shipping.

● Northern Egypt Orders under 700 EGP: 55 EGP (includes: Alexandria – Beheira – Kafr El Sheikh – Gharbia – Dakahlia – Damietta – Sharqia – Monufia).

● Northern Egypt Orders over 700 EGP: Free shipping (same governorates as above).

● Southern Egypt Orders under 700 EGP: 65 EGP (includes: Fayoum – Beni Suef – Minya – Asyut – Sohag – Qena – Luxor – Aswan – Red Sea).

● Southern Egypt Orders over 700 EGP: Free shipping (same governorates as above).

Excluded Areas These areas are not served by our company team and will be handled by shipping partners under their policies:

● Greater Cairo Area: (New Administrative Capital – Badr City)

● 6th of October City: (1st Industrial Zone – 2nd Industrial Zone – 3rd Industrial Zone – 4th Industrial Zone)

● Giza Area: (Osem – Kerdasa District – Abu Nomros – Mansheyat Radwan – Atfih – Al Saf – Al Ayat – Al Badrasheen – Nahya – Kerdasa)

Shipping Partners We work exclusively with: Aramex

Important Notes

● For delayed shipments, please contact our customer service at: +02 – 01113653500

● If delivery is delayed or refused by customer, refunds (for prepaid orders) will be processed within 48 hours.